EnergyAid
Website Privacy Policy
Last modified: June 09, 2025
EnergyAid Inc. (“Company,” “we,” or “us”) values your privacy. We strive to manage your personal information thoughtfully and responsibly.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://energyaid.net/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
IF YOU ARE A CALIFORNIA RESIDENT: If you are a resident of California, this entire privacy policy applies to you. However, please see the section titled CCPA Privacy Addendum, which will inform you about our personal information collection practices and your specific rights applicable to California consumers.
Who We Are and How to Contact Us
EnergyAid is a California corporation with the following contact information:
1715 E. Wilshire Ave. #715
Santa Ana, CA 92705
(877) 787-0607
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
Residents of California under 16 years of age have additional rights regarding the collection and sale of their personal information. Please see CCPPA Privacy Addendum for more information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website, including the “Contact EnergyAid” form or your use of our chat function. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
You also may provide reviews to be published or displayed on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “reviews”). Your reviews are posted on our Website and transmitted to others at your own risk. Please see the Reviews section for more information.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt-out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically does include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt-out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Reviews
After your visit, you may receive a text or email from Birdeye inviting you to share feedback about your experience. These messages typically include:
- A brief survey about your appointment and satisfaction with our services.
- An option to leave a review, often with links to third-party platforms like Google, Home Advisor, Thumbtack, or Birdeye for public sharing.
This streamlined process aims to ensure that providing feedback is both convenient and effective. Birdeye gathers the following types of information:
- Responses to survey questions regarding your visit.
- Reviews and ratings you submit.
- Additional comments or feedback you choose to provide.
Your feedback and input are invaluable to us and serve several purposes:
- We analyze your feedback to refine our services and address any concerns.
- Your insights help us better understand and address your needs.
- With your permission, we may highlight testimonials on platforms like Google, Home Advisor, Angi’s List, Thumbtack, and other platforms, in our discretion, helping other customers make informed decisions about their solar needs.
We also feature a Birdeye widget on the Website, which displays real customer reviews. This widget is prominently located on our customer reviews page. A similar function is also displayed on our homepage.
If you prefer not to receive messages from Birdeye, you can opt-out by following the instructions included in the feedback requests or by contacting us directly. However, we encourage your participation, as your insights are important to helping us provide excellent customer service.
For more information on Birdeye’s privacy practices, please read their privacy policy.
Chat Function
Our Website features a live chat tool powered by Birdeye that allows visitors to communicate with us in real time. This tool may directly collect personal information you choose to provide to engage with the chat. We will collect your name, phone number, and information you provide in the message and conversations thereafter. We may also collect information indirectly through the chat function, such as metadata. The information collected through the chat function is used to respond to your inquiries, improve customer support, and enhance our services. We may also use this information for internal analytics. The live chat tool is provided by a third-party service provider, Birdeye. Any information you provide in the chat may be shared with them to facilitate the operation of the chat service. In accordance with this privacy policy, we will retain chat data for as long as necessary to fulfill the purposes outlined herein or as required by law.
For the avoidance of doubt, by providing your name and phone number, you are providing explicit consent to receive text messages from us. If you wish to opt-out of such messages, please follow the instructions in the messages.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its content to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at [email protected]. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of EnergyAid Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by EnergyAid Inc. about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of EnergyAid Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.
- Targeted Advertising. If you do not want us to use personal information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to [email protected] or using the consent mechanism on the homepage of the Website.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Residents of certain states, such as California, may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Data Security
We take reasonable steps to protect the personal information provided via the Website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email or forms sent to or from this Website may not be secure. Therefore, you should take special care in deciding what information you send to us via email or through a form. Please keep this in mind when disclosing any personal information to us via the Internet. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any security measures contained on the Website.
Links to Other Websites
This privacy policy applies only to the Website. The Website may contain links to other websites not operated or controlled by us, such as LinkedIn, Yelp, Facebook, Instagram, X (formerly Twitter), YouTube, and Google Maps. The policies and procedures we describe here do not apply to other websites. The links from this Website do not imply that Company endorses or has reviewed these third-party websites. We suggest contacting those websites directly for information on their privacy policies.
Social Media
We use social media plug-ins, like LinkedIn, Yelp, Facebook, Instagram, X (formerly Twitter), and YouTube. These features may collect your IP address and/or other information, as set forth in each social media platform’s privacy policy and which specific page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Company also has a presence on such social media platforms. Through our accounts on these social media platforms, we may in some instances collect personal information when you interact with the Company accounts or otherwise communicate with us through those accounts. Any information that you post on social media is governed by each social media platform’s privacy policy, and any personal information that we collect via our social media accounts will be processed in accordance with this privacy policy.
Google Maps
This Website uses the Google Maps map service via an API. To enable the functionality of Google Maps, it is required to save your IP address.
Further information regarding the information usage of Google Maps can be found in their privacy policy.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
To learn more about California residents’ privacy rights, visit the CCPA Privacy Addendum.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out right may submit a request via the Contact Information below. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Changes to Our Privacy Policy
Updates to this Policy may be made from time to time to comply with changing regulations or internal data privacy procedures. In the event of an update, the revised policy statement will be posted at: https://energyaid.net/privacy-policy/.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
1715 E. Wilshire Ave. #715
Santa Ana, CA 92705
or via our toll-free number:
(877) 787-0607
CCPA Privacy Addendum
This CCPA Privacy Addendum (the “CCPA Privacy Addendum”) applies to personal information collected by EnergyAid. When used in this CCPA Privacy Addendum, “we,” “us,” and “our” refers to us, EnergyAid. This CCPA Privacy Addendum reflects our privacy practices in relation to California consumers, and does not apply to our employees and contractors, who receive a similar but separate privacy policy.
We are required by law to provide California consumers with certain additional information about their privacy rights under the California Consumer Privacy Act (“CCPA”). This CCPA Privacy Addendum is intended only for California consumers. If you are a California resident under the age of 16, you are prohibited from using this website.
Personal Information Disclosures (for the 12 months preceding the date of this CCPA Privacy Addendum)
We may use or disclose the personal information we collect for one or more of the following business purposes:
Personal Information
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Right to Know About Personal Information Collected, Disclosed, Sold, or Shared |
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Business and Commercial Purposes for Which Personal Information Is Collected: We collect personal information for our own business purposes as set forth in our privacy policy, including internal research, internal operations, auditing, detecting security incidents, improving our services, quality control, and legal compliance. We also collect some personal information for commercial purposes from third-party sources, rather than from consumers directly. The below table reflects the categories of personal information we collect, the categories of sources of the personal information we collect, the categories of third parties to whom we may sell or with whom we may share personal information (if applicable), and the categories of service providers and contractors to whom we disclose personal information for a business purpose. |
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Personal Information Category |
Business Purpose |
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(A) Identifiers |
Provide you access to and use of the Website and services Help to ensure security and integrity Provide advertising and marketing Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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(B) Any personal information described in subdivision (e) of Section 1798.80 |
Provide you access to and use of the Website and services; perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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(C) Protected classification characteristics under California or federal law |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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(D) Commercial information |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider Provide advertising and marketing |
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(E) Biometric information |
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(F) Internet or other similar network activity |
Provide you access to and use of the Website and services Internal research Debugging Help to ensure security and integrity; Provide advertising and marketing Understand how you access and use the Website |
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(G) Geolocation information |
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(H) Audio, electronic, visual, thermal, olfactory, or similar information |
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(I) Professional or employment-related information |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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(J) Education information, defined as information that is not publicly available, personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. pt. 99) |
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Inferences drawn from other personal information |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider Provide customer service Improve the content and general administration of the Website Provide advertising and marketing Conduct statistical analyses; Understand how you access and use the Website |
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OTHER PERSONAL INFORMATION DESCRIPTION |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider Provide customer service |
Sensitive Personal Information
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Sensitive Personal Information Category |
Business Purpose |
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Government identifiers (social security, driver’s license, state identification card, or passport number) |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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Racial or ethnic origin |
Perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, or providing similar services on behalf of the business or service provider |
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Complete account access credentials (usernames, account numbers, or card numbers combined with required access/security code or password) |
Company will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
[We do not sell or share your personal information with third parties for their marketing purposes.]
General Retention Periods
We use the following criteria to determine our retention periods: the amount, nature, and sensitivity of your information, the reasons for which we collect and process your personal data, the length of time we have an ongoing relationship with you and provide you with access to our services and/or Website, and applicable legal requirements. We will retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements). Additionally, we cannot delete information when it is needed for the establishment, exercise, or defense of legal claims (also known as a “litigation hold”). In this case, the information must be retained as long as needed for exercising respective potential legal claims.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
For any questions about data retention, please contact [email protected].
Disclosure of Personal Information
Company may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the services for us.
As explained in more detail above, we share your personal information with certain categories of third parties who assist us in providing our Website and products and with our business.
We may also disclose your personal information to legal, financial, insurance, and other advisors in connection with corporate transactions, the management of our business and operations, to defend against legal claims; to investigate, prevent, or act against illegal activities, suspected fraud, situations involving potential threats to safety, or violations of our terms of use; to protect our operations, assets, and intellectual property; to allow us to pursue appropriate legal remedies or limit damages; to pursue any reorganization, merger, sale, joint venture, assignment, transfer of assets, or other disposition of all or any portion of our business, assets, or stock; or as otherwise required by law or pursuant to a lawful order.
Your Rights and Choices
The CCPA provides consumers with specific rights regarding their personal information, provided that we are able to verify their identities as explained below. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- The categories of third parties to whom we disclose that personal information.
- The specific pieces of personal information we collected about you.
- If we sold, shared, or disclosed your personal information for a business purpose, we will provide, as applicable, three separate lists disclosing:
- the categories of personal information that we collected about you;
- sales or sharing (if any), identifying the personal information categories that each category of third parties to whom the personal information was sold or shared; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
Likewise, you have the right to request that we delete any and all of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech rights, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code, § 1546 et seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information.
- Comply with a legal obligation.
In the absence of a verifiable consumer request from you, we will retain your personal information for as long as we think is necessary to fulfill the purposes for which it was collected, and we reserve the right to retain it to the full extent permitted by law before automatically deleting (and directing our service providers to delete) it. Retention periods can vary based on the category of personal information, and we use criteria that include the following to determine the relevant retention period: the term of a contract with you, our operational needs, legally mandated retention periods, pending and potential litigation, historical archiving, and intellectual property or ownership rights.
Right to Correct
Further, you have the right to request a business that maintains inaccurate personal information about you to correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and confirm your verifiable consumer request, and taking into account the foregoing, we will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
California residents can exercise the rights discussed above by submitting a verifiable consumer request to us either:
- By email at [email protected]
- Calling us toll-free at (877) 787-0607, Monday – Friday, 9am – 5pm Pacific Time
- Writing a letter to our address below.
- 1669 E. Wilshire Ave. #715
Santa Ana, CA 92705
- 1669 E. Wilshire Ave. #715
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We ordinarily respond to a verifiable consumer request within 45 days. If we require more time, we will inform you of the reason and extension period in writing. Unless otherwise requested, any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. Under the CCPA, you may request that we disclose certain information to you about our collection and use of your personal information beyond the past 12 months. However, we may decline to provide you that information if doing so would require a disproportionate effort on our part. The response we provide will also explain the reasons we cannot comply with a request, if applicable. As necessary, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sharing Opt-Out
You also have the right to direct us to not sell or share your personal information at any time. We do not collect, use, sell, or share the personal information of individuals we know to be less than 16 years of age.
To opt-out of the sharing of personal information by submitting a request on this Website, please visit [HYPERLINK TO DO NOT SELL OR SHARE PAGE].] You may also use any other method described in this notice to exercise your rights.
We use any personal information collected from you in connection with the submission of your opt-out request solely for the purposes of complying with the opt-out request.
Once you have opted out, we are required to wait at least 12 months before asking whether you have changed your mind.
Discrimination Protections
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
- Retaliate against an employee, applicant for employment, or independent contractor for exercising their rights.
California’s “Shine the Light” Disclosure
We have not shared any personal information with other companies for their direct marketing use within the immediately preceding calendar year. Accordingly, California’s “Shine the Light” law, Cal. Civil Code, § 1798.83 to § 1798.84, does not apply to us and we have not established any mechanism for you to request information on our sharing of information for third parties’ marketing purposes. We honor the Global Privacy Control signal.
“Do Not Track” Requests and GPC
Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” (DNT) requests are sent to the websites you visit. EnergyAid currently does not respond to DNT signals in browsers because no DNT standards have been adopted. For more information on DNT settings generally, please visit https://allaboutdnt.com.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, or to exercise your rights hereunder, please contact us at:
1669 E. Wilshire Ave. #715
Santa Ana, CA 92705
or via our toll-free number:
(877) 787-0607
Last Updated: June 24 2025