EnergyAid’s Solar FAQ: Everything You’ve Been Wondering About Solar Service

EnergyAid, California’s leading solar service company, has opened its new corporate headquarters. This marks the fifth office for the company and solidifies its positi

As solar energy continues to rise in popularity, many homeowners and businesses are exploring the switch to sustainable energy. But with this growing interest comes an array of questions. Whether you’re new to solar energy or already have a system installed, understanding how to maintain, troubleshoot, and optimize your system can feel overwhelming. That’s where we come in.

At EnergyAid, we’ve heard it all—from the basic to the highly technical. This FAQ aims to answer your burning questions in a friendly, straightforward way, so you can feel confident in managing your solar investment.


 

1. What Exactly Does Solar Maintenance Involve?

Solar maintenance primarily ensures your system operates at peak efficiency. It includes cleaning your panels, checking the inverter, and inspecting wiring for any signs of wear. Most maintenance tasks are straightforward, but scheduling a professional service check annually is recommended to catch hidden issues like microcracks or degradation.

EnergyAid provides comprehensive diagnostics and maintenance services, so you don’t have to worry about the technical details. Our experts will ensure your system runs smoothly year-round.


2. How Often Should I Clean My Solar Panels?

Dirt, bird droppings, leaves, and debris can reduce your panels’ efficiency by blocking sunlight. Cleaning is typically required every 6-12 months, depending on your environment. If you live in a dusty area or experience frequent bird activity, you might need more frequent cleanings.

A pro tip: Avoid cleaning panels during peak sunlight hours. Early morning or late evening is safer and more effective.

EnergyAid’s technicians can handle cleaning for you, using equipment designed to protect your panels while restoring maximum performance.


 

3. What Should I Do If My System Isn’t Producing Power?

If your system suddenly stops producing power, don’t panic. Follow these steps before calling for help:

  1. Check your inverter: Look for error messages or warning lights.
  2. Inspect your breaker panel: Ensure the solar breaker hasn’t tripped.
  3. Examine your monitoring app: If available, this can help identify production issues.

If none of these steps solve the problem, EnergyAid’s service team is just a call away. We specialize in diagnosing even the trickiest issues to get your system back online.


 

4. How Long Do Solar Panels Last?

Solar panels are incredibly durable and typically last 25-30 years. However, their efficiency may gradually decline over time—this is known as the degradation rate. After 20 years, most panels will still operate at 80-90% of their original efficiency.

Proper maintenance, like cleaning and regular inspections, can extend your system’s lifespan. EnergyAid is here to help keep your panels performing their best for decades.


5. What Is Net Metering, and How Does It Work?

Net metering allows you to sell excess solar energy back to the grid. When your panels produce more energy than your home uses, the surplus is fed into the grid, earning you credits. Later, when your system isn’t generating enough (like at night), you can use those credits to offset your electricity bill.

Net metering policies vary by state and utility company, so check with your provider to understand the specifics. EnergyAid’s team can also help you navigate net metering benefits.


 

6. What Happens During a Solar Diagnostic Appointment?

At EnergyAid, diagnostics involve a thorough evaluation of your system. Our technicians inspect your panels, inverter, wiring, and monitoring systems to identify any issues affecting performance. We use advanced tools to pinpoint inefficiencies, malfunctions, or safety concerns.

After the inspection, you’ll receive a detailed report outlining findings and recommended solutions. Our goal is to educate you about your system so you can make informed decisions.


7. Can Solar Panels Withstand Extreme Weather?

Yes! Solar panels are built to endure harsh conditions. They can withstand hail, high winds, heavy snow, and even extreme heat. However, severe weather events like hurricanes or tornadoes may cause damage.

After a major storm, it’s wise to schedule an inspection. EnergyAid’s technicians can assess your system for any hidden damage and ensure it’s safe to operate.


 

8. Why Isn’t My Solar System Producing as Much Energy as It Used To?

Several factors can impact your system’s output:

  • Dirt or debris: Dirty panels can block sunlight.
  • Shade: Trees or new structures may cast shadows.
  • Aging equipment: Panels and inverters degrade over time.
  • System issues: Loose wiring or faulty components can disrupt performance.

If you notice a decline in production, call EnergyAid for a diagnostic appointment. We’ll identify the root cause and restore your system’s efficiency.


9. Is It Safe to Perform DIY Repairs on My Solar System?

While cleaning your panels or tightening loose bolts might seem doable, most repairs should be left to professionals. Solar systems involve high-voltage electricity, and improper handling can lead to serious injury or further damage.

EnergyAid’s technicians are trained to handle repairs safely and efficiently. If something’s wrong, let us take care of it.


 

10. How Can I Monitor My Solar System’s Performance?

Most modern solar systems come with a monitoring app that lets you track production in real-time. These apps can alert you to issues like decreased output or inverter errors.

If you don’t have a monitoring system, consider upgrading. EnergyAid can help install a monitoring solution tailored to your needs.


 

11. Does Adding a Battery Backup Make Sense for Me?

Battery backups store excess solar energy for use during power outages or peak electricity pricing periods. They’re particularly beneficial if you live in an area with unreliable grid power.

However, batteries can be a significant investment. EnergyAid can help you weigh the costs and benefits to decide if a battery backup system fits your needs.


 

12. What Are the Most Common Solar System Issues?

The most common issues we encounter include:

  • Faulty inverters
  • Loose or corroded wiring
  • Cracked or dirty panels
  • Shading from trees or structures

EnergyAid’s experience and expertise allow us to quickly resolve these problems, ensuring minimal downtime for your system.


13. How Does EnergyAid Differ from Other Solar Service Providers?

At EnergyAid, we go beyond quick fixes. Our mission is to empower homeowners with knowledge and long-term solutions. Here’s what sets us apart:

  • Comprehensive diagnostics: We identify and address root causes, not just symptoms.
  • Expert technicians: Our team is highly trained and passionate about solar.
  • Customer education: We believe in transparency and helping you understand your system.
  • Exceptional support: From scheduling to follow-up, we prioritize your satisfaction.

 

14. How Do I Schedule a Service Appointment with EnergyAid?

Scheduling with EnergyAid is easy. Simply visit our website or call our customer service team. We’ll work with you to find a convenient time for an expert technician to evaluate your system.


 

15. What’s the Cost of Solar Maintenance and Repairs?

Costs vary based on the type of service needed. Regular maintenance like cleaning and inspections is typically affordable, while major repairs, like replacing an inverter, can be more expensive.

EnergyAid offers transparent pricing and will provide a detailed quote before any work begins. We’re committed to delivering value and peace of mind.


16. How Can I Maximize My System’s Lifespan?

Follow these tips to keep your solar system running efficiently for years to come:

  • Schedule annual inspections and cleanings.
  • Monitor your system’s performance regularly.
  • Trim trees or bushes that may cast shade.
  • Address issues promptly to prevent further damage.

EnergyAid is here to support you every step of the way, ensuring your system performs at its best.


At EnergyAid, we’re passionate about making solar energy accessible, reliable, and worry-free. If you have more questions about your solar system or need expert assistance, don’t hesitate to reach out. Together, we can keep your system running efficiently and help you enjoy the benefits of clean energy for years to come.

Ready to schedule an appointment or learn more? Contact EnergyAid today!